KUARIO HYBRIDPAY

Personalised Payments for All

The next-generation payment terminal for universal access and personalised payments in semi-public spaces. Payments just got personal. Students tap their campus cards for automatic discounts at a coffee machine. Employees print documents using their staff IDs at no charge. Visitors pay effortlessly using their preferred contactless method.

How does HybridPay work?

KUARIO HybridPay brings together the best of both worlds: open- and closed-loop payments on a single device. It’s never been easier to serve every type of user, automatically applying special pricing, discounts, or privileges based on their status. Every transaction happens seamlessly, all under one contract, with no need for separate clearing or settlement.

Employee pays using the KUARIO App or their employee card.
Employees are identified, and the set employee price is charged.
KUARIO processes the transaction for you and pays the merchants.
Known users and visitors can pay with their preferred payment method: contactless cards, digital wallets, and ID cards.
Personalised prices are automatically applied to transactions according to the user’s set status.
KUARIO processes the transaction for you and pays the merchants.
The employee or visitor pays with their credit or debit card, Apple Pay or Google Pay.
Employees are identified, and the set employee price is charged. Visitors are charged full list price.
KUARIO processes the transaction for you and pays the merchants.
Why HybridPay?
The Challenge

Semi-public spaces face a dilemma. They cater to known users (students, staff, members) and occasional visitors, yet most payment systems only serve one group well.

Customers expect seamless, personalised payments everywhere. They shouldn’t have to wonder if their preferred payment method will work or if their discount will be applied correctly.

Why HybridPay?
The Solution

The KUARIO HybridPay Terminal modernises transactions by automatically recognising who’s paying and applying the correct pricing and privileges. 

Whether you’re running a university cafeteria, corporate campus, library, vending machine, or travel hub, you no longer have to choose between rewarding your regulars and welcoming everyone else. Every user gets the right price, instantly—on the same device.

The Hybrid Pay Terminal

You can choose to use the KUARIO HybridPay Terminal, which combines the universal accessibility of open-loop payments with the control and customisation of closed-loop systems all on one device. Compact and durable, the terminals can be seamlessly integrated with your existing vending machines, kiosks, and staffed point-of-sale stations.

The Countertop Model

Accepted payment methods include Visa, Mastercard, Apple Pay, Google Pay, regional payment methods, campus cards, staff IDs, KUARIO App wallet/QR codes, and more

Smart recognition feature for automatically applying discounts and privileges for pre-defined user groups

Compact device with EVA Mini form factor (108 × 75 × 43 mm) that fits into a sleek terminal base

3.5” TFT touch screen with PIN-on-glass for secure, high-value transactionsIP65/IK09 durability for demanding environments

Always connected via LAN, Wi-Fi, Bluetooth, and optional 4G

The Mounted Model

Accepted payment methods include Visa, Mastercard, Apple Pay, Google Pay, regional payment methods, campus cards, staff IDs,

KUARIO App wallet/QR codes, and moreSmart recognition feature for automatically applying discounts and privileges for pre-defined user groups

Easy integration with vending machines, coffee dispensers, printers, kiosks, and more

Compact device with EVA Mini form factor (108 × 75 × 43 mm)

3.5” TFT touch screen with PIN-on-glass for secure, high-value transactions

IP65/IK09 durability for demanding environments

Always connected via LAN, Wi-Fi, Bluetooth, and optional 4G

Beyond the Terminal

The Power of the KUARIO Ecosystem

While the HybridPay Terminal powers two types of payments at the point of sale, the KUARIO platform handles everything behind the scenes.

Clearing & Settlement

KUARIO manages all clearing and settlement through a single financial contract. No more juggling acquirers or handling reconciliation manually, so you can focus on delivering great experiences instead of administration.

Complete Payment Control

The KUARIO Management Dashboard gives you real-time visibility and control over payments, pricing, and user groups. Customise privileges, monitor transactions, and adjust pricing for different user types—all from one place.

Enterprise-Grade Compliance

The KUARIO solution meets the highest international security and compliance standards. It is PCI PTS 6.x and EMV certified, ensuring every transaction is processed safely and reliably. Fully compliant with PSD2, GDPR, and ISO 27001, it protects data privacy and upholds strict regulatory requirements. Secure connectivity through the KUARIO POSCloud API enables seamless, protected integration with existing systems.

The Hybrid Pay Terminal (HP25)
Universal Payment Acceptance

• Open-loop: Visa, Mastercard, Apple Pay, Google Pay, and regional payment methods

Closed-loop: Campus cards, staff IDs, KUARIO App Wallet, member cards

Mobile-first: QR codes for KUARIO App payments

Smart recognition: Automatically applies discounts and privileges for pre-defined user groups

The Hybrid Pay Terminal (HP25)
Built for Real-World Use

Compact: EVA Mini form factor (108 × 75 × 43 mm)
3.5” TFT touch screen with PIN-on-glass for secure, high-value transactions
IP65/IK09 durability for demanding environments
Always connected via LAN, Wi-Fi, Bluetooth, and optional 4G
Integrates easily with vending machines, coffee dispensers, printers, kiosks, and more

The Hybrid Pay Terminal (HP25)
Enterprise-Grade Compliance

PCI PTS 6.x and EMV certified
PSD2, GDPR, and ISO 27001 compliant
Secure connectivity via KUARIO POSCloud API for seamless integration with existing systems

FAQs

What is a closed-loop payment system?

Closed-loop payment systems are cloud-based platforms for schools, offices, universities, and shared environments. Users load funds into a Kuario digital wallet and pay seamlessly for services like printing, vending, catering, laundry, or parking—all within the same network. Since payments stay inside the operator’s system, KUARIO makes transactions fast, secure, and cost-efficient, while giving operators full control over pricing, reporting, and loyalty programs. For users, it’s a simple, cashless way to pay across multiple services with one account.

What is an open-loop payment system?

An open-loop payment is a transaction made through a widely accepted payment network, such as Visa or Mastercard. It allows customers to pay using bank-issued cards or digital wallets (like Apple Pay or Google Pay) that are connected to their own financial institution, rather than a specific merchant or operator.

What is an hybrid payment system?

A hybrid payment system is a flexible payment solution that combines the advantages of closed-loop wallets with the universal reach of open-loop cards (e.g.,Visa, Mastercard, and AMEX) or mobile wallets (e.g., Apple Pay and Google Pay). This hybrid payments approach gives you full control over pricing, discounts, and loyalty programmes.

Why should I choose a hybrid-loop payment system?

A hybrid-loop payment system gives operators the flexibility to serve every type of user while simplifying day-to-day operations. It blends the universal accessibility of open-loop payments with the control and customisation of closed-loop systems. This approach ensures that visitors can pay effortlessly with their preferred contactless card or wallet, while registered users receive tailored benefits, such as discounts or loyalty rewards. It can also help reduce transaction costs by routing payments efficiently and unifying multiple payment paths into one streamlined process. The result is a seamless tap-and-go experience across vending, printing, and POS interactions, supported by a single platform that simplifies settlement, reporting, and management for all payment types.

Is KUARIO authorised to provide financial services?

Yes. KUARIO is fully authorised to provide financial services across the European Economic Area (EEA), the United Kingdom, and Switzerland, ensuring compliance, reliability, and trust.

Do you need to have the terminal connected to a network?

Yes. The HybridPay (HPT25) terminal requires a live connection to the KUARIO platform to process transactions, apply discounts, and maintain real-time functionality. This ensures secure, accurate, and up-to-date service delivery.

Is it cheaper to process transactions through my own bank?

At first glance, it may seem so, but hidden costs like banking fees, reconciliation efforts, and transaction line management quickly add up. KUARIO offers a transparent and competitive pricing model, eliminating surprises and saving you time and money.

What if a refund is needed?

KUARIO handles refunds automatically, returning funds to the original payment method. This ensures users never lose out, and it avoids negative shopping experiences while saving merchants valuable time and administrative effort.

What are your current transaction fees?

KUARIO offers a transparent and competitive pricing model, helping you avoid hidden costs and gain full clarity. Please contact us to learn more.

Can you handle discounts on an open-loop payment terminal?

Yes. KUARIO enables personalised discounts even on open-loop transactions when users add their credit or debit card details into their KUARIO APP account.

Is the management dashboard easy to use?

Yes. KUARIO provides a unified portal for remote management, monitoring, pricing, and reporting, giving you full control and insight across all unattended services.

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