YOUR PAYMENT SOLUTION FOR UNATTENDED SERVICES AND POS

That handles the full payment process for you, from acceptance to clearing and settlement, in one contract.

KUARIO is an intuitive digital payment solution that enables personalised payments and universal access for all of your customers—students, staff, members, and even visitors. This ensures that everyone automatically receives the right pricing and privileges every time.

The Hybrid Pay Terminal

The KUARIO HybridPay Terminal combines the power of open-loop and closed-loop payments in one device, meeting the needs of regular customers and occasional visitors alike. Customers can pay with their preferred methods, including credit/debt cards, mobile wallets, QR codes, campus cards, and staff IDs.

Benefits of hybrid-loop payment systems include:

• Personalised payments with customised pricing and privileges
• Compact and durable terminals
• Secure data management
• Seamless integration with vending machines, kiosks, and self-service machines
• Sleek countertop option for use at cash registers

The KUARIO App

The KUARIO App is an easy way to manage transactions. Users can quickly:

• Make payments
• Check their balanceInstantly top-up their digital wallet
• Review their transaction history, and more
• The app is available in multiple languages and currencies.
• It’s free for both Android and iOS (Apple) and, when linked to a student or employee card, it offers maximum payment flexibility.
• Sleek countertop option for use at cash registers

The Management Dashboard

KUARIO’s user-friendly dashboard empowers operators to seamlessly monitor and manage unattended services and POS transactions. From real-time usage tracking to detailed transaction monitoring, adding products, and setting prices, it provides effortless scalability across multiple locations. With easy access to actionable data, operators can streamline operations, save time, and reduce costs.

The MFP Kiosk

KUARIO MFP Kiosk is an embedded software application that is a complete self-service station with flexible payment options perfect for semi-public spaces, such as post offices, higher education facilities, and corporate offices. Users can quickly print, copy, scan, and pay at the KUARIO MFP Kiosk, while staff benefit from easy device management and automated payment processing.

Why choose KUARIO?

Where can KUARIO be used?

Cafeterias & Canteens

Coffee & Vending Machines

Parking

Printing

Laundry

Lockers

Who is KUARIO for?

Higher Education

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Corporate Offices

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Unattended Services

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Libraries

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Who is it for?

Learn more about how KUARIO can help you solve your specific challenges by selecting your industry.

Modern Payments for Higher Education

KUARIO is an efficient and easy-to-use open- and closed-loop payment solution that handles all payment processing for you while providing tools to create personalised payment experience for your students.

Effortless Printing in Libraries

KUARIO is a printing and payment platform that transforms standard multi-functional printers into self-service stations, making library printing effortless. Visitors can print, copy, scan, and pay from their own devices in minutes—without any account registration. Reducing print support queries, and allowing staff to provide more personalized assistance where it matters most.

Simplifying Transactions in Corporate Offices

Payments shouldn’t distract you from what matters most – your people and your business. With KUARIO, you combine open- and closed-loop payments in one solution, let us handle clearing and settlement under a single contract, and gain the tools to deliver personalised payment experiences that strengthen employee engagement.

FAQs

What is KUARIO?

Purpose-built for shared environments, KUARIO is designed to meet the needs of educational institutions, libraries, corporate offices, travel hubs, and unattended services. It enables secure and convenient transactions for students, staff, visitors, and employees while giving operators full control over pricing, reporting, and user experience. KUARIO is the only licensed mobile app solution authorised to process and settle payments directly on behalf of student services organizations and universities. At the same time, it serves as a comprehensive cashless payment platform that supports open-loop, closed-loop, and hybrid payment models.

How does KUARIO handle payment settlement and clearing??

Traditional setups require multiple contracts with banks, acquirers, and gateways, each with its own fees and admin. KUARIO replaces all that with one contract that covers open-, closed-, and hybrid-loop payments. All transactions are consolidated into a single settlement stream with unified reporting in the Management Dashboard—saving time, cost, and complexity.

What is a closed-loop payment system?

Closed-loop payment systems are cloud-based platforms for schools, offices, universities, and shared environments. Users load funds into a Kuario digital wallet and pay seamlessly for services like printing, vending, catering, laundry, or parking—all within the same network. Since payments stay inside the operator’s system, KUARIO makes transactions fast, secure, and cost-efficient, while giving operators full control over pricing, reporting, and loyalty programs. For users, it’s a simple, cashless way to pay across multiple services with one account.

What is an open-loop payment system?

An open-loop payment is a transaction made through a widely accepted payment network, such as Visa or Mastercard. It allows customers to pay using bank-issued cards or digital wallets (like Apple Pay or Google Pay) that are connected to their own financial institution, rather than a specific merchant or operator.

What is an hybrid payment system?

A hybrid payment system is a flexible payment solution that combines the advantages of closed-loop wallets with the universal reach of open-loop cards (e.g.,Visa, Mastercard, and AMEX) or mobile wallets (e.g., Apple Pay and Google Pay). This hybrid payments approach gives you full control over pricing, discounts, and loyalty programmes.

Why should I choose a hybrid-loop payment system?

A hybrid-loop payment system gives operators the flexibility to serve every type of user while simplifying day-to-day operations. It blends the universal accessibility of open-loop payments with the control and customisation of closed-loop systems. This approach ensures that visitors can pay effortlessly with their preferred contactless card or wallet, while registered users receive tailored benefits, such as discounts or loyalty rewards. It can also help reduce transaction costs by routing payments efficiently and unifying multiple payment paths into one streamlined process. The result is a seamless tap-and-go experience across vending, printing, and POS interactions, supported by a single platform that simplifies settlement, reporting, and management for all payment types.

What is the KUARIO App?

The KUARIO app is a free, convenient way to apply discounts and other benefits. It also serves as a digital wallet for Android and iOS that lets users make secure, cashless payments in shared environments like schools, offices, universities, and libraries. With one account, they can pay for services, such as printing, vending, catering, laundry, and parking, as well as check balances, top up instantly, and view transaction history. The app supports both prepaid balances and external payment methods, offering flexibility for users and operators alike.

What types of payment terminals does KUARIO offer??

KUARIO offers payment terminals for both staffed and unattended environments. These include POS countertop terminals for use at cash registers and self-service terminals that integrate with vending machines, kiosks, printers, laundry machines, and other unattended services. All KUARIO terminals support HybridPay, enabling both open- and closed-loop transactions, and can be installed quickly to provide secure, cashless payments in any location.

What is the KUARIO Management Dashboard?

The KUARIO Management Dashboard is a user-friendly platform that centralises discounts, user rights, product and pricing management, and device control. It supports third-party integrations, enables easy user enrollment and student card management, and provides centralised reporting for scalable operations across multiple locations.

What does the POSCloud API do?

The KUARIO POSCloud API connects directly with your existing infrastructure, such as cash registers (POS), vending machines, and self-service kiosks. It securely processes all cashless transactions, from QR codes to card payments, through a single integration. Real-time syncing and unified payouts streamline operations and reduce costs. With built-in analytics and loyalty features, it helps you innovate faster and deliver better customer experiences.

Which payment methods does KUARIO support?

KUARIO supports a wide range of payment methods, including the KUARIO App, student or canteen cards, credit and debit cards, as well as mobile wallets like Apple Pay and Google Pay.

How does payment with the KUARIO App and student card work?

When paying with the KUARIO App or student card, students use their KUARIO digital wallet. Since the student card is linked to the app, the same balance can be accessed through either method, giving students the flexibility to choose how they pay. The digital wallet can be topped up anytime via the app or at top-up stations, using a variety of payment methods, such as bank cards, Apple Pay, or Google Pay.

How does student identification work with KUARIO?

Students can be identified in several ways: automatically through systems such as Shibboleth, eduGain, Microsoft 365, or Google; via a digital invitation sent by email from the student services organization; or in person at the info point with proof of enrollment.

Is KUARIO secure and compliant with data protection regulations?

Yes. KUARIO complies with all major security standards and regulations. It is PSD2- and GDPR-compliant, ISO 27001 certified, and holds an official e-money license. This ensures that every transaction and all personal data are protected to the highest international standards.

How are personalised pricing and discounts managed?

KUARIO automatically recognises different user groups, such as students, staff, and guests, and applies the correct pricing for each. It also supports loyalty programs and custom discounts, giving institutions the flexibility to reward specific groups and build long-term engagement.

Which systems can be integrated with KUARIO?

KUARIO integrates with a wide range of systems, from POS platforms (TL1, Zucchetti, ViiPay) and vending machines to printers, copiers, and washing machines. It also connects with campus apps like UniNow, as well as library and access management systems.

What happens during open- and closed-loop network outages?

KUARIO continues to process payments securely, even if the network goes down. Transactions are stored locally and synchronised once the connection is restored, ensuring uninterrupted service and full data protection.

How does the refund process work for open- and closed-loop payments?

KUARIO provides an automated refund process that makes it easy for users to manage their money. Students can check their balance, track expenses, and request refunds directly in the app at any time, with funds returned quickly and securely.

Who already uses KUARIO?

KUARIO is trusted by leading institutions, including Ludwig Maximilian University of Munich, the University of Freiburg, and Wageningen University & Research, along with other renowned universities and colleges across Germany and Europe.

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